A PSC order can be sent as a renewal medication request when:

A PSC order can be sent as a renewal medication request when the customer is out of refills. This situation typically arises when a patient has been prescribed a medication for a specific period, and that period has elapsed without additional refills being authorized. In such cases, a renewal request is necessary to ensure the patient continues to receive their required medication without interruption.

Renewal requests are common in the healthcare process, as they help maintain the continuity of care for patients. When someone runs out of refills, it indicates that they need a refill authorization or a new prescription to continue their treatment. This makes the scenario of being out of refills a valid reason for submitting a PSC order for medication renewal, ensuring that patients do not experience gaps in their medication therapy.