How do Alorica's company values influence employee behavior?

Alorica's company values are designed to shape the culture within the organization and significantly influence how employees interact, make decisions, and approach their work. When values are clearly defined and communicated, they serve as a framework for employees to align their actions with the company's mission and goals. This alignment fosters a cohesive work environment where employees understand the expectations regarding professionalism, teamwork, and customer focus.

By guiding behavior and decision-making, these values help employees navigate challenges and relationships within the workplace. They encourage practices that are consistent with the company's objectives, ultimately enhancing job satisfaction and performance. Employees who embrace these values are likely to work collaboratively, maintain a positive attitude, and prioritize service quality, which are all beneficial for both individual and organizational success.

In contrast, options that suggest competitive behavior or dictate salaries do not represent the primary role of company values; instead, these values are intended to unify and guide employees rather than create competition or dictate compensation. Similarly, stating they have little impact on daily operations overlooks the integral role that values play in fostering a productive and engaged workforce.