What does a "Rejection" refer to in claims processing?

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In claims processing, a "Rejection" specifically refers to the preliminary determination that a claim will not be paid. This means that during the review of the claim, certain criteria or requirements were not met, leading to the decision to deny the claim. This can occur for various reasons, such as incorrect information provided, failure to meet policy conditions, or the claim being outside the coverage period.

This understanding is crucial for individuals working in claims processing, as it emphasizes the importance of thorough checks and validations of claim submissions to avoid rejections. Identifying the causes behind a rejection can help claims specialists communicate effectively with claimants regarding necessary corrections or additional information needed for successful processing.

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