What does the term "soft skills" refer to?

The term "soft skills" refers to non-technical skills that encompass interpersonal abilities and traits, such as communication, teamwork, problem-solving, and emotional intelligence. These skills are essential for effectively collaborating with others in a workplace, establishing professional relationships, and navigating social environments. Unlike hard skills, which are specific technical abilities often obtained through education or training, soft skills are more about how individuals interact with others and manage their own emotions and reactions. They play a crucial role in a person's ability to work efficiently within a team, adapt to changing circumstances, and handle conflicts, making them invaluable in the workplace.