What is the primary function of the onboarding process at Alorica?

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The primary function of the onboarding process at Alorica focuses on equipping new hires with the necessary training and information required to succeed in their roles. This process is crucial as it helps new employees understand the company culture, policies, and procedures, while also providing them with the skills and knowledge needed to perform effectively. Proper onboarding is essential for enhancing employee engagement and retention, setting a solid foundation for their future performance.

The other options do not align with the main goal of onboarding. Introducing employees to workplace gossip is counterproductive and can foster a negative environment. Evaluating the performance of existing employees is a separate process that typically takes place after onboarding is complete. Assigning tasks immediately before proper training could lead to confusion and decreased productivity, as new hires would not yet be familiar with their responsibilities or the necessary tools and resources.

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