Which of the following are acceptable methods to refill a mail order prescription by the member?

Refilling a mail order prescription typically involves methods that are efficient, secure, and reliable for both the member and the pharmacy. The correct choice includes mail, phone, and the use of the website optumrx.com.

Using mail provides a physical method for members to send their refill requests, ensuring that all necessary information reaches the pharmacy for processing. Calling over the phone allows for immediate communication, where members can discuss their needs directly with a pharmacy representative. Additionally, accessing optumrx.com offers a convenient and potentially faster digital solution for members to manage their prescriptions online.

These methods cater to a range of preferences and technological abilities, ensuring that all members can access the service easily. In contrast, other options may have limitations; for example, online chat may not accommodate all members effectively, while email requests could introduce potential delays or issues with security and confirmation.